1. We use colored screws to attach the hanging wire to the back of the frame. Each of our framers has their own color, so that we always know who framed your artwork. They get pride of ownership and you get a framer dedicated to their craft.
2. We have ½ a million feet of frame moulding in stock – enough to stretch from Chicago to Milwaukee.
3. We have a framing inspector who checks each and every picture. The idea came from reading about Henry Ford's obsession with quality control in his biography.
4. We have a dedicated staff for framing pick-ups. Nellie, our sales manager, asks pick-up staff candidates if they have secret “librarian” fantasies when she interviews them. We like organized pick-up people.
5. We have a special SWAT team with special tools for unique framing situations.
6. Our hanging wire is actually cable – the same cable that was used to suspend Superman in the Superman movies. If it can hold Superman, it can hold your pictures.
7. We wrap your art in red corrugated portfolios; that way it never gets misplaced and everyone knows what it is.
8. Mats were originally larger at the bottom because they were suspended from the ceiling and hung on an angle.
9. If you press a glossy white paper against glass, you will get a black mark called a Newton Ring. Your artwork should never touch the glass.
10. A not so fun fact, if you use plexi-glass on a charcoal piece the static from the plexi will lift the charcoal off your artwork and onto the plexi.